AUTOMOTIVE SERVICE DIRECTOR
Automotive Search Group Automotive Search Group Danvers, MA Danvers, MA $180,000 - $200,000 a year $180,000 - $200,000 a year 1 hour ago 1 hour ago 1 hour ago Automotive Service Director needed for reputable import dealership on the North Shore of MA.
The successful candidate is a proven automotive Service Director who is process driven, consistent, and a great mentor to their team.
This is a great opportunity to take over a clean department with a solid team in place with good CSI.
Must be professional in both dress and demeanor, and able to interact with an affluent customer base.
It is important that the Service Director hired believes in providing a great customer experience so that customer retention and CSI are in the green.
Moreover, the dealer is looking for a Service Director that loves growing their department to new heights.
The successful candidate is a Service Director that is a great team builder, leads by example, and is a resource to their employees.
This is a great opportunity for a motivated Service Director who knows how to drive business, is focused, brings energy to their department, and loves building a team and culture that strives for continued success.
Experience on CDK is a plus.
Responsibilities:
Oversee the day-to-day operations of the service department Create and implement processes to increase efficiency, customer satisfaction, and profitability in the service department.
Set a clear vision for the Service Department to achieve targeted performance goals.
Hold daily and weekly meetings for the department, as well as 1:
1s with individual team members.
Ensure the department has green CSI through building and maintaining relationships with customers and ensuring that they receive high-quality service.
Oversee the Service Advisors and ensure that ROs are written up and closed out in a timely manner.
Manage and supervise the service technicians, ensuring that all work is performed to the highest standards and within established timelines.
Provide training to service technicians to help them improve their skills and knowledge.
Recruit, interview and train service staff; handle performance reviews Create an exceptional customer experience to drive customer loyalty Develop and manage budgets and operating plans for the service department, monitoring performance and making adjustments as needed.
Maintain a high level of knowledge about the latest automotive technologies and stay current on industry trends.
Collaborate with other departments within the dealership to ensure seamless and efficient operations.
Monitor/control all warranty activity to ensure compliance with policies and procedures Ensure the Service area is customer-customer ready with proper displays and information Other duties as required Compensation:
Compensation range will be in the $180,000-$200,000 range depending on experience, performance, and maintaining good CSI.
Benefits package provided.
How To Apply:
Please apply with your most recent resume at www.
automotivesearchgroup.
com, or call Lindsay at 508-620-6300.
ASG honors confidentiality and will never contact your current employer or put your current job in jeopardy! all resume submissions will be kept in the strictest confidence .
Estimated Salary: $20 to $28 per hour based on qualifications.
The successful candidate is a proven automotive Service Director who is process driven, consistent, and a great mentor to their team.
This is a great opportunity to take over a clean department with a solid team in place with good CSI.
Must be professional in both dress and demeanor, and able to interact with an affluent customer base.
It is important that the Service Director hired believes in providing a great customer experience so that customer retention and CSI are in the green.
Moreover, the dealer is looking for a Service Director that loves growing their department to new heights.
The successful candidate is a Service Director that is a great team builder, leads by example, and is a resource to their employees.
This is a great opportunity for a motivated Service Director who knows how to drive business, is focused, brings energy to their department, and loves building a team and culture that strives for continued success.
Experience on CDK is a plus.
Responsibilities:
Oversee the day-to-day operations of the service department Create and implement processes to increase efficiency, customer satisfaction, and profitability in the service department.
Set a clear vision for the Service Department to achieve targeted performance goals.
Hold daily and weekly meetings for the department, as well as 1:
1s with individual team members.
Ensure the department has green CSI through building and maintaining relationships with customers and ensuring that they receive high-quality service.
Oversee the Service Advisors and ensure that ROs are written up and closed out in a timely manner.
Manage and supervise the service technicians, ensuring that all work is performed to the highest standards and within established timelines.
Provide training to service technicians to help them improve their skills and knowledge.
Recruit, interview and train service staff; handle performance reviews Create an exceptional customer experience to drive customer loyalty Develop and manage budgets and operating plans for the service department, monitoring performance and making adjustments as needed.
Maintain a high level of knowledge about the latest automotive technologies and stay current on industry trends.
Collaborate with other departments within the dealership to ensure seamless and efficient operations.
Monitor/control all warranty activity to ensure compliance with policies and procedures Ensure the Service area is customer-customer ready with proper displays and information Other duties as required Compensation:
Compensation range will be in the $180,000-$200,000 range depending on experience, performance, and maintaining good CSI.
Benefits package provided.
How To Apply:
Please apply with your most recent resume at www.
automotivesearchgroup.
com, or call Lindsay at 508-620-6300.
ASG honors confidentiality and will never contact your current employer or put your current job in jeopardy! all resume submissions will be kept in the strictest confidence .
Estimated Salary: $20 to $28 per hour based on qualifications.
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