Patient Services Coordinator III
4.
2 Danvers, MA Danvers, MA Full-time Full-time Estimated:
$42.
1K - $53.
4K a year Estimated:
$42.
1K - $53.
4K a year 3 days ago 3 days ago 3 days ago Patient Services Coordinator III Massachusetts General Hospital (MGH) Danvers, Cancer Center 102-104 Endicott Street, Danvers, 01923 Full Time Day Job ID# 3267749 GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Patient Services Coordinator III - Scheduler, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers.
The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, and schedule patient appointments, diagnostic testing, referrals, and other managed care related issues.
PRINCIPAL DUTIES &
Responsibilities:
Performs all duties relating to the Infusion scheduling unit, which include scheduling infusion appointments, diagnostic testing, and referrals for patients.
Process the morning service call report ensuring that all patients issues are handled, and places consults to appropriate physicians.
Provides basic information and instructions to patients regarding the practice and watches over the timeliness of patient flow to departmental areas.
Reschedule patient appointments; maintain MD schedules in Epic.
Works on special projects as directed.
Schedule, re-schedule and cancel patient office appointments for the practice.
Review key registration elements with patients as required.
Provides support and information to problem solve and manage patient issues.
Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
Provides cross coverage for other Practice staff members for absences, vacations, etc.
and during variations in workflow, as needed.
Provides basic information and instructions to patients regarding the practice.
Assists with training and orientation of new staff, where applicable.
Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
Qualifications:
High school diploma required, college education preferred Minimum of 3 years secretarial experience in a medical or health care related setting strongly preferred Epic experience strongly preferred.
Good command of the English language, including medical terminology.
Exceptional organizational skills, flexibility to manage multiple tasks and the accurate attentive to details.
Ability to work independently or within a team environment.
Excellent and effective interpersonal and communication skills.
Demonstrated ability to work effectively and courteously with various groups of patients, staff and providers.
Demonstrated ability to problem solve and function as a resource to other members of the team, and resolve complex issues on behalf of the providers and the patients.
Demonstrated in-depth understanding of managed care and all other pertinent insurance/medical coverage Demonstrated knowledge of HIPAA Confidentiality and Privacy Policies To apply, please submit your resume through Indeed.
About Massachusetts General Hospital Mass General is the #1 research hospital in America and the only hospital to be recognized across all 16 specialties assessed by U.
S.
News & World Report.
We have remained at the forefront of medicine by fostering a culture of collaboration, pushing the boundaries of medical research, educating the brightest medical minds, and maintaining an unwavering commitment to the diverse communities we serve.
In 2003, Mass General become the first hospital in the state to earn Magnet designation from the American Nurses Credentialing Center (ANCC).
To date, fewer than 9 percent of all hospitals in the United States have received this recognition.
The Magnet Recognition Program was developed by the ANCC to recognize health care organizations that provide nursing excellence.
The program also provides a vehicle for disseminating successful nursing practices and strategies.
Research demonstrates that Magnet hospitals have better patient outcomes, patient satisfaction, and nursing satisfaction, as well as lower RN turnover.
Massachusetts General Hospital is an Equal Opportunity Employer.
By embracing diverse skills, perspectives, and ideas, we choose to lead.
Applications from protected veterans and individuals with disabilities are strongly encouraged.
Massachusetts General Hospital is an Equal Opportunity Employer.
By embracing diverse skills, perspectives, and ideas, we choose to lead.
Applications from protected veterans and individuals with disabilities are strongly encouraged.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
Day shift Work setting:
In-person Ability to Relocate:
Danvers, MA 01923:
Relocate before starting work (Required) Work Location:
In person Performs all duties relating to the Infusion scheduling unit, which include scheduling infusion appointments, diagnostic testing, and referrals for patients.
Process the morning service call report ensuring that all patients issues are handled, and places consults to appropriate physicians.
Provides basic information and instructions to patients regarding the practice and watches over the timeliness of patient flow to departmental areas.
Reschedule patient appointments; maintain MD schedules in Epic.
Works on special projects as directed.
Schedule, re-schedule and cancel patient office appointments for the practice.
Review key registration elements with patients as required.
Provides support and information to problem solve and manage patient issues.
Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
Provides cross coverage for other Practice staff members for absences, vacations, etc.
and during variations in workflow, as needed.
Provides basic information and instructions to patients regarding the practice.
Assists with training and orientation of new staff, where applicable.
Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
High school diploma required, college education preferred Minimum of 3 years secretarial experience in a medical or health care related setting strongly preferred Epic experience strongly preferred.
Good command of the English language, including medical terminology.
Exceptional organizational skills, flexibility to manage multiple tasks and the accurate attentive to details.
Ability to work independently or within a team environment.
Excellent and effective interpersonal and communication skills.
Demonstrated ability to work effectively and courteously with various groups of patients, staff and providers.
Demonstrated ability to problem solve and function as a resource to other members of the team, and resolve complex issues on behalf of the providers and the patients.
Demonstrated in-depth understanding of managed care and all other pertinent insurance/medical coverage Demonstrated knowledge of HIPAA Confidentiality and Privacy Policies 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Day shift In-person Danvers, MA 01923:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Danvers, MA Danvers, MA Full-time Full-time Estimated:
$42.
1K - $53.
4K a year Estimated:
$42.
1K - $53.
4K a year 3 days ago 3 days ago 3 days ago Patient Services Coordinator III Massachusetts General Hospital (MGH) Danvers, Cancer Center 102-104 Endicott Street, Danvers, 01923 Full Time Day Job ID# 3267749 GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Patient Services Coordinator III - Scheduler, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers.
The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, and schedule patient appointments, diagnostic testing, referrals, and other managed care related issues.
PRINCIPAL DUTIES &
Responsibilities:
Performs all duties relating to the Infusion scheduling unit, which include scheduling infusion appointments, diagnostic testing, and referrals for patients.
Process the morning service call report ensuring that all patients issues are handled, and places consults to appropriate physicians.
Provides basic information and instructions to patients regarding the practice and watches over the timeliness of patient flow to departmental areas.
Reschedule patient appointments; maintain MD schedules in Epic.
Works on special projects as directed.
Schedule, re-schedule and cancel patient office appointments for the practice.
Review key registration elements with patients as required.
Provides support and information to problem solve and manage patient issues.
Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
Provides cross coverage for other Practice staff members for absences, vacations, etc.
and during variations in workflow, as needed.
Provides basic information and instructions to patients regarding the practice.
Assists with training and orientation of new staff, where applicable.
Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
Qualifications:
High school diploma required, college education preferred Minimum of 3 years secretarial experience in a medical or health care related setting strongly preferred Epic experience strongly preferred.
Good command of the English language, including medical terminology.
Exceptional organizational skills, flexibility to manage multiple tasks and the accurate attentive to details.
Ability to work independently or within a team environment.
Excellent and effective interpersonal and communication skills.
Demonstrated ability to work effectively and courteously with various groups of patients, staff and providers.
Demonstrated ability to problem solve and function as a resource to other members of the team, and resolve complex issues on behalf of the providers and the patients.
Demonstrated in-depth understanding of managed care and all other pertinent insurance/medical coverage Demonstrated knowledge of HIPAA Confidentiality and Privacy Policies To apply, please submit your resume through Indeed.
About Massachusetts General Hospital Mass General is the #1 research hospital in America and the only hospital to be recognized across all 16 specialties assessed by U.
S.
News & World Report.
We have remained at the forefront of medicine by fostering a culture of collaboration, pushing the boundaries of medical research, educating the brightest medical minds, and maintaining an unwavering commitment to the diverse communities we serve.
In 2003, Mass General become the first hospital in the state to earn Magnet designation from the American Nurses Credentialing Center (ANCC).
To date, fewer than 9 percent of all hospitals in the United States have received this recognition.
The Magnet Recognition Program was developed by the ANCC to recognize health care organizations that provide nursing excellence.
The program also provides a vehicle for disseminating successful nursing practices and strategies.
Research demonstrates that Magnet hospitals have better patient outcomes, patient satisfaction, and nursing satisfaction, as well as lower RN turnover.
Massachusetts General Hospital is an Equal Opportunity Employer.
By embracing diverse skills, perspectives, and ideas, we choose to lead.
Applications from protected veterans and individuals with disabilities are strongly encouraged.
Massachusetts General Hospital is an Equal Opportunity Employer.
By embracing diverse skills, perspectives, and ideas, we choose to lead.
Applications from protected veterans and individuals with disabilities are strongly encouraged.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
Day shift Work setting:
In-person Ability to Relocate:
Danvers, MA 01923:
Relocate before starting work (Required) Work Location:
In person Performs all duties relating to the Infusion scheduling unit, which include scheduling infusion appointments, diagnostic testing, and referrals for patients.
Process the morning service call report ensuring that all patients issues are handled, and places consults to appropriate physicians.
Provides basic information and instructions to patients regarding the practice and watches over the timeliness of patient flow to departmental areas.
Reschedule patient appointments; maintain MD schedules in Epic.
Works on special projects as directed.
Schedule, re-schedule and cancel patient office appointments for the practice.
Review key registration elements with patients as required.
Provides support and information to problem solve and manage patient issues.
Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
Provides cross coverage for other Practice staff members for absences, vacations, etc.
and during variations in workflow, as needed.
Provides basic information and instructions to patients regarding the practice.
Assists with training and orientation of new staff, where applicable.
Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
High school diploma required, college education preferred Minimum of 3 years secretarial experience in a medical or health care related setting strongly preferred Epic experience strongly preferred.
Good command of the English language, including medical terminology.
Exceptional organizational skills, flexibility to manage multiple tasks and the accurate attentive to details.
Ability to work independently or within a team environment.
Excellent and effective interpersonal and communication skills.
Demonstrated ability to work effectively and courteously with various groups of patients, staff and providers.
Demonstrated ability to problem solve and function as a resource to other members of the team, and resolve complex issues on behalf of the providers and the patients.
Demonstrated in-depth understanding of managed care and all other pertinent insurance/medical coverage Demonstrated knowledge of HIPAA Confidentiality and Privacy Policies 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Day shift In-person Danvers, MA 01923:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
