Patient Service Representative, Urgent Care - Danvers Community, Social Services & Nonprofit - Danvers, MA at Geebo

Patient Service Representative, Urgent Care - Danvers

3.
9 Danvers, MA Danvers, MA Full-time Full-time Estimated:
$43.
7K - $55.
4K a year Estimated:
$43.
7K - $55.
4K a year 3 hours ago 3 hours ago 3 hours ago About Us North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices.
We are explorers at heart! Here, ideas come from everyone--to the benefit of everyone we serve.
We continually seek the best ways to streamline care for both patients and providers.
Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers.
Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.
With NSPG as your employer, you'll experience clinical excellence, supportive practice environments, and opportunities for career advancement! Our Team Urgent care, sometimes known as walk-in care, fast care, or express care, is a convenient option for patients who require timely medical care, but the situation is not an emergency.
A leading Urgent Care facility, our center is located at 104 Endicott Street in Danvers and provides care for wide range of illnesses and injuries that are not life-threatening:
Cold or flu Cough or sore throat Ear and eye infections Allergies Minor fractures Sprains and other muscle and joint strains Bruises, small cuts, scratches or minor burns Rashes or minor swelling Sore throat and sinus pain Muscle cramps or spasms We treat patients of all ages (infants through adults), and accept both walk-ins and appointments.
Because patients typically come to us when they aren't feeling their best, it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need.
The Opportunity We are seeking a full-time, 40-hour Patient Service Representative to work onsite in a combination of 8 and 12-hour shifts.
Since Urgent Care is a 7 day per week operation, the schedule for this role will include a weekend rotation.
Our Patient Service Representatives play an integral part in the operations of our community-based physician practices.
Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations.
We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Leading up to the patient visit, Patient Service Representatives schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams.
During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, and assisting with any pre-visit paperwork/forms.
At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms, collection of co-payments, and scheduling follow-up appointments, tests, and/or procedures.
Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.
Are you ready to bring your exceptional skills to this innovative practice and join us in driving medicine forward? Qualifications Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Service Representative role is the opportunity for you.
When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work.
2 years of experience working in a community-based medical practice preferred Epic experience preferred Why North Shore Physicians Group? You'll practice at the leading edge of patient-focused medicine in one of New England's most scenic and historic locations.
And you'll make a difference every single day.
Make your move to NSPG.
We're one team, with one focus.
Join us.
With NSPG you'll
Experience:
Excellent quality of life The North Shore area offers:
Communities with varied and rich histories and convenient access to museums, art, restaurants and shops.
Natural beauty, handsome architecture and vivid history -- only 15 miles north of Boston.
30 miles of gorgeous rocky coastline with breathtaking beaches and harbors.
World-class sailing and close proximity to the mountains and picturesque New England.
Easy access to a multitude of universities, colleges, and public and private schools.
Clinical excellence Our practices are certified Level 3 NCQA Patient-Centered Medical Homes.
For the fifth year in a row, North Shore Medical Center has been ranked a top regional hospital in Boston and Massachusetts by U.
S.
News & World Report.
Our affiliate, Massachusetts General Hospital, is one of U.
S.
News & World Report's top three Honor Roll hospitals in America.
NSPG and NSMC use the Epic EMR that integrates patient care through the Partners HealthCare System, including Massachusetts General Hospital and Brigham and Women's Hospital.
Career advancement Grow, learn and develop new practice innovations.
Continue your medical education.
Make academic connections and explore teaching opportunities.
Explore leadership opportunities.
Develop clinical and administrative career ladders.
A supportive practice environment Collaborative professionals.
Patient-centered care model.
Leadership that listens and values your contributions and ideas.
Autonomy and respect for your skills and expertise.
Excellent salary and benefits.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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